Financial Protection

Citylife Nottingham Ltd is a registered company in the United Kingdom (company number 09981136). While it’s the last thing you want when booking a trip or an accommodation, you can rest assured that your holiday or room is completely safe with Citylife.

Trip & Holiday Protection

Citylife’s trips and holidays are all fully insured, risk assessed and financially protected. In addition, Citylife fully understands and complies with all those directions set out by the governing body, the Federation of Tour Operators (www.fto.co.uk), including the Package Travel, Package Holidays and Package Tours Regulations 1992.

Tenancy Protection Scheme

All Citylife properties are registered and insured with the Deposit Protection Scheme (DPS). DPS operates as an authorised deposit protection scheme under the 2004 Act. The scheme is designed to ensure that tenancy deposits are held securely, and that disputes about allocating the deposit at the end of the tenancy are resolved quickly, cheaply and fairly.